AI + Human Touch: Winning Combination For Exceptional Customer Service Paving the way in next-generation care, Samsung has continued to invest in AI-powered tools to help Care experts resolve issues even faster. Interactive Voice Response (IVR) is one such tool, using AI12 to identify the customer’s intent, product, and issue, ensuring they are routed to … Read more
In-Context Learning Approaches in Large Language Models by Javaid Nabi As the 20th century progressed, key developments in computing shaped the field that would become AI. In the 1930s, British mathematician and World War II codebreaker Alan Turing introduced the concept of a universal machine that could simulate any other machine. His theories were crucial … Read more
How AI Chatbots Are Improving Customer Service Ever since Sam Altman announced the general availability of ChatGPT, businesses throughout the tech industry have rushed to take advantage of the hype around generative AI and get their own AI/ML products out to market. The vendor plans to add context caching — to ensure users only have … Read more
Enterprise Bot AI-Powered Chatbot powering hyper-automation Install a chatbot on a website has been shown to increase conversions by 50% and higher. This activity is implemented by creating a bot to ask lead-qualifying questions such as company info, budget, goals, and more. Chatbot technology ranges in complexity and requirements dependent on an organization’s objectives. BB … Read more
Chat with GPT WordPress プラグイン WordPress org 日本語 Bundling ChatGPT’s steadily expanding list of capabilities into a single “Voltron”-like form makes sense for the sake of efficiency and offering a more powerful experience for users. As more users gain access to the new multimodal functionality, additional examples emerge of how all of the GPT-4 tools … Read more
What Is Sentiment Analysis Opinion Mining? Setting the different tweet collections as a variable will make processing and testing easier. If you would like to use your own dataset, you can gather tweets from a specific time period, user, or hashtag by using the Twitter API. Our AI Team tries their best to keep our … Read more
Regulating Generative AI How Well Do LLMs Comply with the EU AI by David Sweenor Aug, 2023 This is because these platforms are known to “hallucinate,” meaning they provide made-up or factually incorrect answers with a high degree of confidence. While some commercial APIs allow for “fine-tuning” of their models (for instance, OpenAI recently launched … Read more
Conversation Design Workflow: How to design your chatbot in 10 basic steps by Chiara Martino Voice Tech Podcast They also provide (with some limitations) visual components for formatting, such as fonts, image sizes, etc. Here’s a set of tips and best practices for designers who are interested in crafting superior chatbot experiences. And if you … Read more